By Chris Lisinski

One rider that activists reached was Rep. Jon Santiago, who stopped to speak with Wu on his way to the State House. Santiago had previously joined with colleagues in the Boston delegation to pen a letter opposing the hikes.

He told the News Service that, despite promises of better service and plans to make key infrastructure upgrades, riders still experience frequent frustration with their commutes.

“Folks who take the T on a daily basis like myself, my community, are concerned with the time it’s taking to achieve some sort of improvement on the T,” he said. “We’ve had derailments. We’ve had a host of other issues, and so people are growing impatient.”